FAQS
You have questions? We have answers!
What shots do you require?
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We require a current Rabies shot for any animal that comes into our salon. If you cant find your paperwork, we can call your vet to verify your pet is up to date.
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What if my dog is matted?
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No worries! We understand matting does happen and we are happy to get your dog back in tip top shape! However, if matting is severe there will be a $25 matting fee. This is because it does require quite a bit of extra time. We would love to give you advice and suggestions on a regular grooming schedule to prevent future matting! In rare cases we do refer to a vet.
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How long will it take to get an appointment?
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We try to keep our wait times for appointments reasonable! We understand sometimes you forget to schedule your dog's grooming appointments until you look down and they are in desperate need of a haircut! Generally we can get you in within a week!
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Do you offer early drop off and/or late pick up?
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Yes! We are proud to offer FREE early drop off and late pick up! Early drop off begins at 7:30am and late pick up ends at 6:00pm. If you need extra early drop off or extra late pick up after these hours, we can do that for a fee please contact us directly to discuss 501-547-4613
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Does my dog stay all day?
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Yes. Drop of time is 8-9am (unless prior arrangements have been made) and pick up is generally between 3-5pm. We will call/text as soon as your dog is done!
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Will my dog be in a cage?
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No. We are proudly a cage free facility. Dogs get to enjoy a daycare type environment while with us! They come home tired and clean!
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What if I don't want my dog to stay all day?
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We do offer an Express Groom for an additional $25 per dog. The Express Groom guarantees your dog out no later than noon. There are a limited number of Express Groom spots a day, if this is something you are interested in please call 501-547-4613 for more information.
Do you have muzzles?
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No. We do not muzzle. It is so important to us for not only you but for your dog to have a positive experience with us. Dogs are family members. We would rather work with a dog and gain its trust and build a relationship rather than take their defenses away causing fear and anxiety associated with grooming. We are not here to traumatize your dog by forcing anything. We strive to build relationships with our four legged clients, we want them to be happy to come see us!
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What if my dog has fleas/ticks?
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If your dog has external parasites, we will take care of them, however there is a $25 fee.
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