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FAQS

You have questions?  We have answers!

What shots do you require?

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We require a current Rabies shot for any animal that comes into our salon. If you cant find your paperwork, we can call your vet to verify your pet is up to date.

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What if my dog is matted?

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No worries! We understand matting  does happen and we are happy to get your dog back in tip top shape!  However, if matting is severe there will be a $25 matting fee. This is because it does require quite a bit of extra time. We would love to give you advice and suggestions on a regular grooming schedule to prevent future matting! In rare cases we do refer to a vet.

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How long will it take to get an appointment?

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We try to keep our wait times for appointments reasonable! We understand sometimes you forget to schedule your dog's grooming appointments until you look down and they are in desperate need of a haircut! Generally we can get you in within a week!

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Do you offer early drop off and/or late pick up?

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Yes! We are proud to offer FREE early drop off and late pick up! Early drop off begins at 7:30am and late pick up ends at 6:00pm. If you need extra early drop off or extra late pick up after these hours, we can do that for a fee please contact us directly to discuss 501-547-4613

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Does my dog stay all day?

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Yes. Drop of time is 8-9am (unless prior arrangements have been made) and pick up is generally between 3-5pm. We will call/text as soon as your dog is done! 

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Will my dog be in a cage?

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No. We are proudly a cage free facility. Dogs get to enjoy a daycare type environment while with us! They come home tired and clean!

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What if I don't want my dog to stay all day?

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We do offer an Express Groom for an additional $25 per dog. The Express Groom guarantees your dog out no later than noon. There are a limited number of Express Groom spots a day, if this is something you are interested in please call 501-547-4613 for more information. 

 

Do you have muzzles?

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No. We do not muzzle. It is so important to us for not only you but for your dog to have a positive experience with us. Dogs are family members.  We would rather work with a dog  and gain its trust and build a relationship rather than take their defenses away causing fear and anxiety associated with grooming. We are not here to traumatize your dog by forcing anything. We strive to build relationships with our four legged clients, we want them to be happy to come see us!

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What if my dog has fleas/ticks?

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If your dog has external parasites, we will take care of them, however there is a $25 fee.

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WHAT ARE OUR CLIENTS SAYING ABOUT US?

My dog Eloise loves getting groomed here.
She cannot wait to get out of the car when we arrive
and doesn’t want to leave when it’s time to go.
Will always recommend when someone
asks where to get their dog groomed!

We love Mallory and High Standard Grooming! We've lived all over the state and have had lots of groomers, but Mallory is our favorite. She always recognizes Annabell and takes such good care of her.

We sing the praises of High Standards Grooming. We take our JPD emotional support dog, Ellie, to them for grooming and they do an outstanding job. Mallory and her staff always take great care of her and make her presentable when on the job. She looks forward to her “doggie day spa” days! I highly recommend their services and the piece of mind I have knowing she’s in great hands

We have tried almost every groomer in town and we’re pretty discouraged because we couldn’t find one that we really loved for our dogs- especially our goldendoodle. Mallory has been amazing to work with. She listens to the client yet also advises on what’s ideal for the dog. Our dogs always come home happy!

I cannot say enough great things about High Standards Grooming! Maverick used to hate being groomed anywhere else, but now he gets excited when we pull up because he knows he's in for a fun day. Even when he's done being groomed, he likes to stick around and hang out with Mallory. If you're looking for a place to take your fur babies, this is it!!!

Mallory and her crew at High Standards have gone  way above and beyond working with our rescue boy Benny! It’s obvious that he’s not had much grooming previously and he is teaching them how he likes it done! As a 100+lbs Giant Schnauzer this is no easy feat! (They’ve figured out that he likes to lay down for grooming!) Patience is a Virtue!

From the moment I asked about an appointment I knew that they truly cared for the animals they groomed. With having a senior dog there are always worries but even more so when they have additional needs. I was reassured more than once that my girl would be very well taken care of. While she was there I was given updates since I was worried about her. This meant so much to me. I received so many compliments on how much they loved my old lady and I could tell they truly meant it. I loved the connection I felt and will definitely be a repeat customer! care of her.

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